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Submitted by Mike Grenville on Thu, 08 Jan 2004 14:59 |
BT is trialing a service with UK mobile operators that will allow SMS messages from mobiles to be sent to fixed-line phones using automatic text-to-speech conversion technology. If the internal trails are successful the service could be live within weeks.
Users of SMS-enabled fixed line telephones will also be able to send messages to mobiles using the same system and receive them as text. BT says that this is a big step towards providing some of the 'mobile experience' to the fixed-line network.
BT will also offer the service to other fixed telcos in the UK. Consumer pricing is still under development.
Premium Rate messaging will not be available initially but is expected to follow shortly after launch.
The synthetic speech conversion will even be able to recognise and convert 'text speech' abbreviations such as: #:-( or :-| (bad hair day and determined respectively!) The voice can laugh and in the future will be able to send musical 'jingles' as part of messages.
Users with voicemail systems, such as BT's Call Minder, will have the message delivered directly into their voicemail which makes it a very reliable method of ensuring messages are delivered. Call Minder will generate an alert call to notify the receipt of a message for both the paid and free version of Call MInder.
Recipients without voice mail will still be able to receive the text as a voice message via a telephone call where an automated voice will deliver the message. If the user's line is busy then the system will make a number of attempts to pass the message on. The speech message can also be saved and accessed later to listen to it again. Users with text-enabled fixed-line handsets will be able to receive messages in text format rather than as voice messages.
The proposed service will be useful for anybody who wants to text someone without a mobile, or when they know that a mobile will be out of range, switched off or do not know the mobile number. It will also prove useful to the elderly, blind or partially sighted people who have not been able to make use of SMS previously. Equally, it could become a valuable aid to parents who have not caught up with the SMS world but want to keep in touch with their children. Or it could be used because it is simply a fun way to send a message!
Some of the uses for SMS-voice
- For kids to tell their family they'll be out late
- Sending a happy birthday message to your grandparents
- To send a message to someone who can't text due to physical impairment
- Telling the office receptionist you'll be late
- Ordering a takeaway when they're engaged
- As a soft wake-up call
- To teach someone how to pronounce a word
- As a better way of telling jokes by mobile
- As a form of phone karaoke!
- Admitting guilt without being shouted at!
In business SMS to voice could, for example, broadcast information to a wide range of people ensuring that as far as possible urgent messages are received because the telephone is never switched off, unlike PCs or mobiles. It can also be used in business situations where, a mobile is not provided by an employees' company, and where it would be intrusive to send a text to a personal mobile, SMS can still be used.
Paul Reynolds, chief executive of BT Wholesale, said: "SMS is now a major telecommunications service and has become a very useful and positive part of many people's lives. Extending it to fixed lines through the imaginative use of text to voice technology will make it a much more flexible and fun service for business and personal users. It is also a great example of the work we are doing to help converge fixed and mobile communications for the benefit of customers in the future. We are looking forward to completing the trial so that our customers can begin offering text to voice as part of their service."
Unisys has signed an initial contract with BT to provide a complete service for the fixed- line SMS offering, including project management, system design, integration and implementation of the fixed line SMS solution.
The trial will establish any technical and process issues so that they can be solved before launch and gauge how users will interact with the system.
"Assuming the trials are successful" said Andy Jugg, head of product management, messaging, mobility & applications at BT Wholesale "we could see a launch in a few weeks time."
DECT 04 - Messaging, Markets and Technologies
20th-21st January 2004, Hilton Hotel, Amsterdam
The news that BT are now launcging a SMS fixed line services underlines how quickly fixed operators and moving to take advantage of messaging revenues.
This event features analysis of this new radiply growing market sector, plus case study presentations from Deutchse Telekom, Belgacom and France Telecom. The conference, held as part of DECT 04, is supported by 160 Charecters, the Fixed Line MMS Forum, DECT Forum and ETSI.
10% discount to members of 160 Characters
www.ibctelecoms.com/dect
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